[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
Have you read and applied The Apollo Method and Reality Charting?
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No, I haven’t
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He integrates the social impacts in Root Cause Analysis. We used to use The Phoenix Method, but switched to Apollo for that reasons and others. There’s a tool as well Reality Charting. And a “free” book for the topic. Worth the look if you’re doing RCA’s where people are major contributors to the “event”
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