[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
With a Bachelor’s in Mechanical Engineering and a Master’s in Systems Engineering, Matthew Squair is a principal consultant with Jacobs Australia. His professional practice is the assurance of safety, software and cyber-security, and he writes, teaches and consults on these subjects. He can be contacted at mattsquair@gmail.com
Have you read and applied The Apollo Method and Reality Charting?
No, I haven’t
He integrates the social impacts in Root Cause Analysis. We used to use The Phoenix Method, but switched to Apollo for that reasons and others. There’s a tool as well Reality Charting. And a “free” book for the topic. Worth the look if you’re doing RCA’s where people are major contributors to the “event”