[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
[I]t is better to think of a problem of understanding disasters as a ‘socio- technical’ problem with social organization and technical processes interacting to produce the phenomena to be studied.
With a Bachelor’s of Engineering and a Master’s of Systems Engineering, Matthew professionally consults on system safety and risk. He also teaches and writes on these subjects.
Critical Uncertainties 
Have you read and applied The Apollo Method and Reality Charting?
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No, I haven’t
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He integrates the social impacts in Root Cause Analysis. We used to use The Phoenix Method, but switched to Apollo for that reasons and others. There’s a tool as well Reality Charting. And a “free” book for the topic. Worth the look if you’re doing RCA’s where people are major contributors to the “event”
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