Archives For cognitive engineering

Why We Automate Failure
A recent post on the interface issues surrounding the use of side-stick controllers in current generation passenger aircraft led me to think more generally about the the current pre-eminence of software driven visual displays and why we persist in their use even though there may be a mismatch between what they can provide and what the operator needs.

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Reading the ATSB interim report on the QF72 in flight accident one could easily overlook the statement, “…the crew reported that the (ECAM (1)) messages were constantly scrolling, and they could not effectively interact with the ECAM to action and/or clear the messages.”. So why did the A330 ECAM display fail during such a critical event?

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